Privacy Policy 

At Wrap and Joy, your privacy is very important to us. We are committed to protecting your personal information and ensuring your experience with us is safe and enjoyable.

 

 What We Collect:

We collect personal information like your name, address, and email to process your orders. We also collect payment details to complete transactions and any information you provide when contacting us.

 

 How We Use Your Information:

We use your information to process and fulfil your orders, to communicate with you about your orders and our services, and to improve our website and services. 

 

Your Rights:

You have the right to access your personal information, request corrections to your data, and request deletion of your data. 

 

Terms of Service 

Welcome to Wrap and Joy! By using our website and purchasing our products, you agree to the following terms and conditions: 

 

User Responsibilities:

Please provide accurate information during checkout and respect our intellectual property. 

 

Purchasing:

All orders are subject to acceptance and availability. Payment must be received before items are dispatched. 

 

Intellectual Property:

All content on this site is owned by Wrap and Joy. 

 

Limitation of Liability:

We are not liable for any indirect losses you may experience. 

 

 

Shipping Policy 

We strive to get your orders to you as quickly and affordably as possible. Here’s what you can expect: 

 

Shipping Options:

Shipping costs are calculated at checkout. 

 

Delivery Times:

Standard shipping typically takes 2-5 working days. This is likely to increase during busy periods such as Christmas. 

 

International Shipping:

We offer international shipping, with delivery times and costs varying by location. 

 

 

Returns and Exchanges Policy

We hope you love your purchase, but if there’s an issue, we’re here to help. 

 

No Refunds:

We do not offer refunds or exchanges. Custom or personalised items cannot be returned or exchanged. For assistance, please contact us at contact@wrapandjoy.com.

 

Product Information and Disclaimer 

At Wrap and Joy, we take pride in our handcrafted, in-house printed products. Each item is made with care, resulting in unique and high-quality products. 

 

Product Features: 

Our products are made with quality materials, and we offer customisation options. 

 

Colour Variations: 

Please note that due to in-house printing, slight variations in colour may occur compared to digital screens. We strive to ensure the closest match possible. Thank you for your understanding and support.